Help / FAQs

If you have any questions about the program or completing tasks, please contact one of the team members.

If you have any technical difficulties, please contact support at (443) 278-8860 or support@mdlogix.com

What is the Portal?

The Portal is a secure, 100% web-based program that allows you to join programs, view, and complete tasks online.

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How do I find my tasks?

The tasks that you need to complete are displayed on the My Tasks page. This page will display as soon as you login each time.

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How do I start a task?

You are able to start a new task by going to your My Tasks page, then clicking the Start button.

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Can I start a task and save where I am?

Yes, if you start a task, you are able to come back later to complete it by clicking the "Save where I am and I will return later" button. This will save where you are and then allow you to resume later.

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How do I resume a task?

You are able to resume a started task by going to your My Tasks page, then clicking the Resume button. This will open up the task and take you to where you left off.

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What if I don't have any task in My Tasks?

If there are no tasks listed in your My Tasks list then you have completed all required tasks necessary. However, more may become available over time.

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How do I know when a new task needs to be completed?

When a new task becomes available, the Portal will send an email to you notifying you that there is a new task to complete. The Portal will send all notifications to the email address associated with your account.

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How do I view/manage My Account info?

You can view and manage your account information via the My Account link at the top-right of the screen.

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How do I manage my notifications?

The Portal may periodically send you information and news on programs, tips, and videos. On the My Account, you can select the subscriptions/notifications that you would like to receive.

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What is the Programs tab?

The Programs tab allows you to view programs that you may be interested in joining.

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How do I express interest in a program?

Once you find a program in which you are interested, you can either click the "I'm interested in this Program" button or contact the program to enroll.

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